Empowering Global Connections for a Better Tomorrow

AK Global Connect firmly believes that geographical location should never limit potential. By connecting the South to the world, it bridges gaps and opens doors to international partnerships, markets, and collaborations. Through strategic initiatives, it nurtures talent, fosters innovation, and promotes sustainable development, ensuring that communities are equipped for long-term success.

From the South, For the World

Because Your Roots Can Take You Anywhere

AK Global Connect is the pioneering Business Process Outsourcing (BPO) company based in Cotabato, leading the region's entry into the global outsourcing industry. As a forerunner, AK Global Connect has established itself as a vital link between local talent and global markets, creating meaningful opportunities that drive economic growth and professional development.

With a commitment to excellence and community empowerment, AK Global Connect plays a significant role in transforming the landscape of the South. It offers a platform where individuals and businesses can access global networks, resources, and opportunities, advancing both local and international progress.

AK GLOBAL CONNECT KEY PILLARS

International Networking

AK Global Connect facilitates connections among professionals, entrepreneurs, and community leaders worldwide. It provides avenues for knowledge exchange, partnership building, and collaborative growth that extend beyond borders.

Global Opportunities

From Cotabato to the international stage, AK Global Connect empowers individuals and companies to pursue scholarships, business ventures, and cross-border projects. It serves as a gateway to new markets and opportunities that fuel growth and innovation.

Community Impact

Recognizing the importance of giving back, AK Global Connect channels global resources toward community development initiatives. It supports skills training, education, and economic programs that enhance the quality of life and promote sustainable growth within the South.

TAKE THE FIRST STEP TOWARD GLOBAL CONNECTION

AK Global Connect invites you to be part of a dynamic network dedicated to growth, opportunity, and international collaboration. Discover how your roots can be the foundation for a global future.

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For Cotabato. For the South. For the World.

Our Premium Services

At AK Global Connect, we deliver exceptional solutions tailored to your business needs

Customer Support

24/7 multilingual assistance with 98% satisfaction rate

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Technical/Back Office Support

Certified experts resolving issues in under 15 minutes

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Telemarketing & Outbound Sales Services

Boost conversions by 30% with our proven strategies

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Virtual Assistance Services

Dedicated professionals handling your administrative tasks

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English as Second Language Teaching Services

Dedicated professionals handling your administrative tasks

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Partner with Confidence:
The AK Global Connect Advantage

Our clients typically see a 30-50% improvement in customer satisfaction scores and a 20-40% increase in sales conversion rates within the first 6 months of partnership.

We deliver measurable outcomes with transparent reporting and performance guarantees that demonstrate real business impact.

Our agents undergo 200+ hours of training in communication, product knowledge, and conflict resolution before handling your customers.

We offer competitive, transparent pricing models that provide superior value without compromising on service quality or performance.

What Our Clients Say

Jane Doe

CEO, GreenTech
🇨🇦 Canada

"The team exceeded our expectations with their professionalism and creativity. Our project was delivered ahead of schedule and the results were outstanding."

★★★★★

John Smith

Marketing Lead, OrangeWave
🇺🇸 USA

"Exceptional service from start to finish. Communication was clear and prompt, and the final product helped us grow our business."

★★★★★

Aisha Lee

Founder, EcoStart
🇸🇬 Singapore

"We loved the attention to detail and the innovative approach. Highly recommended for anyone seeking quality and reliability."

★★★★★

Latest Updates

Stay connected with our social media channels

Stay Updated With AK Global Connect

Company News

Get updates about our latest achievements and expansions

Announcements

Be the first to know about new services and promotions

Community

Join our growing community of clients and professionals

Ready to Transform Your Customer Experience?

Get started with a free consultation and quote tailored to your business needs.

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Contact Information

Our Office

Bagua II, Cotabato City, Maguindanao, Philippines

Call Us

Landline: (064) 429 2241
Mobile: +63 961 563 4512

Email Us

For our Dear Clients, Partnerships etc.
info@akbposervices.net

For Applicants:
careers@akbposervices.net

Social Media

Industry-Specific Solutions

Tailored call center services for your industry

Healthcare Call Center Solutions

Our HIPAA-compliant call center services help healthcare providers improve patient experience while maintaining strict confidentiality.

Appointment scheduling and reminders
Patient support and triage
Insurance verification
After-hours answering services
Billing and payment processing

Request Healthcare Solution

Financial Services Call Center

Secure, compliant solutions for banks, credit unions, and financial service providers with PCI-DSS compliance.

Customer account support
Fraud detection and prevention
Loan processing assistance
Credit card services
Investment product inquiries

Request Finance Solution

Retail & E-commerce Support

Enhance customer experience and boost sales with our retail-focused call center solutions.

Order processing and tracking
Product information and recommendations
Returns and exchanges
Upselling and cross-selling
Customer loyalty programs

Request Retail Solution

Technology Support Services

Expert technical support for software, hardware, and SaaS companies with tiered support levels.

Technical troubleshooting
Product onboarding
Account management
Bug reporting and escalation
Premium support services

Request Tech Solution

Our Roots

Our History

AK Global Connect began as a visionary initiative founded by a group of young, driven individuals determined to create new opportunities for their community. Recognizing the untapped potential in the South, particularly in Cotabato, they set out to establish the region's first Business Process Outsourcing (BPO) company. Their goal was clear: to bridge the gap between local talent and the global market.

From humble beginnings, AK Global Connect has grown steadily, overcoming challenges through dedication, innovation, and a strong commitment to its mission. What started as a small team with big ambitions has evolved into a leading BPO company that connects the South to the world. This journey reflects not only the entrepreneurial spirit of its founders but also the resilience and talent of the community it serves.

Our Purpose

Our Mission

"To create meaningful employment opportunities in rural areas by establishing a state-of-the-art BPO center. We aim to bridge the urban-rural divide by offering comprehensive training, fostering technological literacy, and delivering world-class BPO services. Through collaboration and community engagement, we aspire to elevate local economies, empower individuals, and drive inclusive growth."

Rural employment creation
Technology education
Community empowerment
Inclusive economic growth

Future Forward

Our Vision

"To catalyze rural transformation by becoming the cornerstone of employment and modernization, empowering local communities through sustainable BPO opportunities."

Global Impact

Connecting local talent to worldwide opportunities

Local Development

Transforming communities through employment

Our Core Values

Integrity

AK Global Connect commits to transparency, ethical practices, and honesty in every interaction, building trust with clients, partners, and employees alike.

Excellence

The company strives for the highest quality in service delivery, continuously improving processes and embracing best practices to exceed expectations.

Collaboration

Strong partnerships are built on respect, trust, and shared objectives. AK Global Connect fosters cooperation between local communities and international markets for mutual benefit.

Empowerment

Supporting the personal and professional growth of individuals is fundamental. Through training, mentorship, and opportunities, AK Global Connect empowers people to realize their full potential.

Innovation

In a rapidly changing industry, embracing new technologies and ideas is crucial. AK Global Connect promotes innovation to remain competitive and relevant in the global BPO sector.

Our Milestones

Industry Pioneer

Pioneered the BPO industry in Cotabato, setting a new standard and opening pathways for future growth in the region.

Global Partnerships

Established key partnerships with clients and firms across Asia, Europe, and North America, showcasing the company's global reach and reliability.

Community Impact

Launched multiple community development programs, focusing on skills training, education, and economic empowerment to uplift local communities.

TESDA Partnership

Partnered with TESDA to offer scholarship programs specifically for the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM), providing valuable skills training.

Industry Recognition

Earned recognition for its commitment to sustainable business practices and social responsibility, underscoring the company's role beyond profit-making.

Our Commitment to Global Excellence

AK Global Connect is committed to delivering services that not only open doors to global opportunities but also build a strong foundation for sustainable development and success. Connect with us to learn how these services can help you or your organization reach new heights.

Our Partners

Global Services & Initiatives

Connecting local talent with worldwide opportunities

Global Networking Events

AK Global Connect organizes and facilitates international networking events that bring together professionals, entrepreneurs, and industry leaders from around the world. These events provide a platform to share knowledge, build strategic partnerships, and explore new business opportunities.

Key Benefits:

Access to a diverse pool of global contacts and potential collaborators
Opportunities to showcase local talents and services on an international stage
Insights into emerging industry trends and market demands

Business Consultancy

Our business consultancy services offer expert guidance to local companies and entrepreneurs seeking to expand their reach internationally. AK Global Connect provides tailored strategies in market analysis, business development, and operational optimization to help clients navigate global markets successfully.

Key Benefits:

Customized solutions to meet unique business goals
Improved competitive advantage through expert advice
Enhanced capacity to enter and sustain in foreign markets

Cross-border Collaboration

AK Global Connect facilitates cross-border partnerships by connecting local enterprises with international firms, investors, and organizations. These collaborations enable resource sharing, joint ventures, and co-development projects that benefit all parties involved.

Key Benefits:

Access to international resources, technologies, and expertise
Expanded market reach and diversified business opportunities
Strengthened relationships for long-term sustainable growth

Training and Workshops

We provide specialized training programs and workshops designed to enhance skills, knowledge, and professionalism within the local workforce. These sessions cover industry best practices, leadership development, communication skills, and other essential areas needed to thrive in the global marketplace.

Key Benefits:

Improved workforce capabilities and productivity
Enhanced readiness for international business standards
Opportunities for continuous learning and professional growth

Join Our Growing Team

At AK Global Connect, we foster a culture of innovation, support, and professional growth

Call Center Specialist

Competitive salary + performance bonuses
Comprehensive training program
Career advancement opportunities

Full-time On-site

Apply Now

Virtual Assistant

Flexible remote work options
Ongoing professional development
International client exposure

Full-time Remote

Apply Now

English Online Teacher

Competitive compensation package
Cross-cultural communication experience
Professional language training

Full-time Remote/Hybrid

Apply Now

Our Work Culture

We're proud of our dynamic, inclusive environment where every team member's contribution is valued. Our employees enjoy:

Training

200+ hours of professional development

Recognition

Monthly performance awards

Wellness

Health insurance & mental health support

Events

Team building activities & celebrations

OPTIMIZING WORKFORCE & SUPPORT WITH PREMIUM SERVICE AT COMPETITIVE RATES.

Empowering Global Connections for a Better Tomorrow

From the South, For the World

AK GLOBAL CONNECT KEY PILLARS

International Networking

Global Opportunities

Community Impact

TAKE THE FIRST STEP TOWARD GLOBAL CONNECTION

Our Premium Services

Customer Support

Technical/Back Office Support

Telemarketing & Outbound Sales Services

Virtual Assistance Services

English as Second Language Teaching Services

Partner with Confidence: The AK Global Connect Advantage

Tailored Solutions

Proven Results

Trained Professionals

Better Pricing

What Our Clients Say

Jane Doe

John Smith

Aisha Lee

Latest Updates

Stay Updated With AK Global Connect

Company News

Announcements

Community

Ready to Transform Your Customer Experience?

Contact Information

Our Office

Call Us

Email Us

Social Media

Industry-Specific Solutions

Healthcare Call Center Solutions

Financial Services Call Center

Retail & E-commerce Support

Technology Support Services

Our History

Our Mission

Our Vision

Global Impact

Local Development

Our Core Values

Integrity

Excellence

Collaboration

Empowerment

Innovation

Our Milestones

Industry Pioneer

Global Partnerships

Community Impact

TESDA Partnership

Industry Recognition

Our Commitment to Global Excellence

Our Partners

Global Services & Initiatives

Global Networking Events

Key Benefits:

Business Consultancy

Key Benefits:

Cross-border Collaboration

Key Benefits:

Training and Workshops

Key Benefits:

Join Our Growing Team

Call Center Specialist

Virtual Assistant

English Online Teacher

Our Work Culture

Training

Recognition

Wellness

Events

OPTIMIZING WORKFORCE & SUPPORT
WITH PREMIUM SERVICE AT COMPETITIVE RATES.

Partner with Confidence:
The AK Global Connect Advantage